Frequently Asked Questions
Answers to all your questions about rvaji
From accounts, deposits, and bonuses to KYC and cricket betting — everything you want to know about rvaji is on this page.
Whether you are new to rvaji or an experienced player, everyone has questions. On this page we have collected the most frequently asked questions and answered them in plain English. From opening an account and depositing money to using the welcome bonus, identity verification, or cricket betting — you will find the information you need here. If you cannot find an answer to your question, our 24/7 support team is always ready to help.
Account Questions
Creating an account at rvaji is very simple. Go to the login page on the site and register with your mobile number, a password of your choice, and the required details. The whole process takes just a few minutes. Make sure the name you provide matches the name on your mobile banking account, as this will be verified later when you withdraw funds.
No, only one account per player is allowed. If one person has multiple accounts, it will be considered a rule violation and all accounts may be closed. Bonuses and promotions apply to only one account per person. If you have an issue with a previous account, contact support directly.
To change details such as your email or mobile number, contact our support team. For security reasons, some information — especially your name — cannot be changed directly. You may need to submit an identity document or relevant proof for the change. Contact support at [email protected] or via live chat.
Yes, you can log in to rvaji from any device. However, logging in from a new device for the first time may require an extra verification step. A code may be sent to your registered mobile number. Always make sure you are on the real rvaji site and avoid logging in over public Wi-Fi.
Cricket & Sports Betting
Go to the cricket betting page on rvaji and choose your preferred match from the BPL or international match list. Then select your preferred market — match winner, toss, or over/under. Enter your stake amount and confirm. The minimum deposit amount is ৳100. All details will be visible on the bet slip before you confirm.
rvaji has several popular cricket markets. Match winner (who will win), toss winner, first or second innings runs over/under, top run scorer, and wicket-related markets are particularly popular. For example, in a Bangladesh vs India match you can easily bet on markets like match winner or total runs.
Yes, rvaji offers accumulator or combo betting. Adding selections from multiple matches to one bet slip multiplies the total odds if all selections are correct. However, keep in mind that if even one selection is wrong, the entire bet is lost. This is why accumulator bets carry higher risk.
If a match is declared no-result or cancelled for rain or any other reason, the stake is generally refunded. However, the specific rules may vary depending on the match type and market. Full details are available on the terms and conditions page. If you have any questions, let us know via live chat.
How to Deposit Money
Go to the cashier or deposit page and select Nagad as your payment method. Send money to rvaji's designated Nagad number and enter the transaction ID in the form. Your account balance will be updated within a few minutes. The minimum deposit amount is ৳100.
The minimum deposit amount at rvaji is ৳100 for all payment methods. That means whether you use bKash, Nagad, Rocket, or Upay, you can start with ৳100. This limit applies equally to all types of deposits.
rvaji currently supports four mobile banking methods — bKash, Nagad, Rocket, and Upay. All of these methods are easy to use and available on almost every phone in Bangladesh. A minimum of ৳100 can be deposited with each method and deposits are generally processed within a few minutes.
In most cases deposits are credited within a few minutes. If the balance does not appear after 15-20 minutes, save your transaction ID or reference number and contact us via live chat or at [email protected]. The support team will resolve the matter quickly.
Identity Verification (KYC)
KYC verification is usually requested when you make your first withdrawal or when your account reaches a certain amount. This is a standard security process that confirms the right person is operating the account. Once verified, you will not need to go through it again.
A National Identity Card (NID), passport, or driving licence is generally accepted for identity verification. You must submit a clear photo or scan of the document where your name, photo, and details are clearly visible. Blurry or cropped images are not accepted. Contact support if you have any questions.
The identity verification process is for the protection of players. It ensures that no one is using someone else's identity, that there are no duplicate accounts, and that the account holder is of the required age (21+). This step prevents fraud and unauthorised transactions and maintains a safe environment.
Yes, rvaji uses SSL encryption technology to keep all information secure. Submitted documents are used only for the verification process and are not shared with any third party. Read our privacy policy page for more details.
Yes, this is very important. The name registered on your rvaji account must exactly match the name on your bKash, Nagad, Rocket, or Upay account. If the names do not match, your withdrawal may be delayed or blocked. Enter the correct name carefully at the time of registration.
Welcome Bonus
When you open a new account at rvaji and make your first deposit, you will receive a 100% bonus — up to ৳20,000. For example, if you deposit ৳1,000 you will receive an additional ৳1,000 as a bonus, making your total balance ৳2,000. To activate the bonus, select the promo code or bonus option before making your deposit.
The wagering requirement for the welcome bonus is 10x — and it applies only to the bonus amount, not the combined deposit and bonus. Example: if you receive a ৳1,000 bonus, you need to wager ৳1,000 × 10 = ৳10,000 before you can withdraw winnings from the bonus.
Slots, cricket betting, and other casino games generally contribute to meeting the wagering requirement. However, the contribution rate may vary for specific games or bet types. Read the bonus terms and conditions for the exact list, or ask support.
You can cancel your bonus if you wish, but keep in mind that cancelling a bonus will also cancel any winnings associated with it. To cancel a bonus, contact support via live chat or at [email protected]. Think it over carefully before cancelling.
No, the welcome bonus can only be received once per account. It is tied to a person's first deposit. Attempting to claim the bonus by opening multiple accounts risks having all accounts closed. rvaji also offers other promotions regularly — you can find out about them from support.
Have more questions? We are ready to help
rvaji's support team is by your side seven days a week, twenty-four hours a day — in both Bengali and English.
Live Chat
Contact us directly via live chat on the site — the fastest method
Email Support
[email protected] — email us for detailed questions