rvaji's Privacy Policy

1 Introduction & Purpose

rvaji is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") explains how rvaji collects your personal information, how it is stored and processed, and in what circumstances it may be shared with third parties.

By creating an account or using the services on this platform, you agree to the terms of this privacy policy. If you do not agree with any term, please refrain from using the service and contact our support team.

2 What Information Is Collected

rvaji collects various types of information, as described below:

2.1 Information You Provide Directly

When you register an account or update your profile on rvaji, you provide the following information:

• Full name and date of birth
• Mobile number and email address (if applicable)
• Payment-related information (bKash, Nagad, Rocket, or Upay account number)
• Documents submitted for identity verification (as part of the KYC process)
• Optional profile information, such as language preference

2.2 Automatically Collected Information

When you use our site, certain technical information is collected automatically:

• IP address and device type
• Browser type and version
• Duration of page visits and navigation history
• Cookie and session data (see Section 7 for details)
• Login time, betting activity, and transaction records

2.3 Information Received from Third Parties

In some cases, we may receive information about you from payment processors or identity verification service providers. This information is used solely to ensure security and compliance.

3 Purpose of Using Information

rvaji uses your information for the following purposes:

• To create and manage your account
• To process deposit and withdrawal transactions
• To verify your identity and age (21+)
• To provide customer support services
• To prevent fraud and ensure security
• To provide responsible gaming guidelines
• To improve the platform experience and resolve technical issues
• To send relevant promotional information (if you have given consent)
• To meet legal and regulatory obligations

We will not use your information for any purpose beyond those listed above.

4 Sharing & Disclosure of Information

rvaji does not sell or rent your personal information for commercial purposes. However, information may be shared with third parties in the following circumstances:

4.1 Service Provider Partners

Information may be shared on a limited basis with payment gateways (bKash, Nagad, Rocket, Upay), identity verification agencies, technology service providers, and game software developers — only to the extent necessary to perform the service.

4.2 Legal Requirements

rvaji may be required to disclose information to authorities in response to a court order, government directive, or legal obligation.

4.3 Business Transfers

If there is a significant change to rvaji's business structure (such as a merger or acquisition), user information may be transferred to the new owner — however, the terms of this policy will remain in effect.

5 Storage & Security of Information

rvaji has adopted industry-standard technical and administrative measures to protect your information:

• SSL Encryption: All data transfers between you and our servers are protected by TLS/SSL encryption.
• Secure Database: Personal and financial information is stored in encrypted databases.
• Access Control: Only authorized personnel have access to information, and only to the extent required.
• Regular Security Audits: System security is regularly tested and updated.
• Data Minimization: We collect only the information that is necessary.

Information is generally retained for as long as the account is active and for the period required by legal obligations. Even after an account is closed, some information may need to be retained due to regulatory requirements.

6 Your Rights

As a registered user of the rvaji platform, you have the following rights:

• Right to Access: You have the right to know what information we hold about you.
• Right to Correction: If your information is incorrect or incomplete, you may request that it be corrected.
• Right to Deletion: In certain circumstances, you may request that your information be deleted, though legal obligations may still apply.
• Right to Object to Processing: You may object to certain types of processing of your information.
• Right to Opt Out of Marketing: You may opt out of promotional messages at any time.
• Right to Data Portability: In certain circumstances, you may request your information in a structured format.

To exercise any of these rights, send an email to [email protected] or contact our 24/7 live chat support.

7 Cookie Policy

The rvaji site uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the site's functionality.

7.1 Essential Cookies

These cookies are necessary to maintain login status, ensure security, and operate the site's core functionality. Without them, the site will not work properly.

7.2 Analytical Cookies

These cookies are used to understand how users interact with the site, which helps improve its quality. This information is analyzed statistically and does not directly identify any individual.

7.3 Cookie Controls

You can block or delete cookies by changing your browser settings. However, blocking essential cookies may affect some site functionality.

8 Protection of Minors

rvaji is an age-restricted platform — for users aged 21 and above only. We do not knowingly collect information from minors. If a person registers by providing a false age, once this becomes known to us, that account will be closed and the related information will be deleted.

If a parent or guardian believes their child has provided information on our platform, please contact us at [email protected]. We will resolve the matter promptly.

9 International Data Transfers

rvaji is primarily a platform for the Bangladesh market. However, our technical infrastructure or third-party service providers may be located in other countries. In such cases, adequate safeguards are ensured for data transfers, and the information remains protected in accordance with the terms of this policy.

10 Third-Party Links & Services

The rvaji platform may include third-party software providers (such as game developers). These providers may have their own privacy policies, and rvaji is not responsible for their data processing. However, we only work with trusted and established providers.

11 Changes to the Policy

rvaji reserves the right to update this privacy policy as needed. For significant changes, we will post a notice on the platform and the "Last Updated" date at the top of the policy will be revised. Continued use of the site will be considered acceptance of the updated policy.

We therefore recommend revisiting this page regularly.

12 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 via the rvaji platform
• Support Language: Bengali and English

We will process your request as quickly as possible. We may need to confirm your identity in order to verify information-related requests.