rvaji Terms & Conditions

Introduction & Applicability

These terms and conditions apply to the use of the rvaji platform and all its services. Accessing rvaji through the website, mobile application, or any other means means you have fully read, understood, and agreed to these terms. If you do not agree with any part of these terms, please refrain from using rvaji's services.

rvaji reserves the right to modify or update these terms at any time. Continued use of the platform after any changes will be taken as acceptance of the updated terms. We therefore recommend visiting this page regularly.

Account Registration & Eligibility

2.1 Age Requirement

Users must be at least 21 years old to open an account and use any game or betting service on the rvaji platform. If an underage account is found, it will be closed immediately and all deposited funds may be forfeited.

2.2 One Person, One Account

Only one account per person is permitted. Creating multiple accounts is strictly prohibited. If multiple accounts are found under the same person's name, the same device, or the same IP address, all of them will be closed and bonus benefits will be cancelled.

2.3 Accuracy of Information

All information provided at the time of registration must be truthful, accurate, and up to date. Accounts created with false information will be cancelled. rvaji may request a national identity card or other documents at any time for identity verification.

2.4 Account Security

Keep your account username and password completely confidential. You are personally responsible for any unauthorized use of your account. If you notice any suspicious activity, contact us immediately at [email protected].

Deposits, Withdrawals & Payments

3.1 Deposit Rules

The accepted payment methods for depositing funds on rvaji are: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳100. Deposits from third-party accounts are not accepted — the source of the deposit and the withdrawal destination must be the same person's account.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests generally take 15 minutes to 2 hours to process. Relevant wagering requirements must be met before withdrawal. Withdrawals may be held if identity verification has not been completed.

3.3 Transaction Cancellation

rvaji reserves the right to suspend or cancel transactions in cases of suspicious activity, fraudulent behavior, or violations of these terms. In such situations, the relevant user will be notified by email.

Privacy & Data Protection

rvaji places the highest importance on protecting users' personal data. All information is kept secure through SSL encryption technology. To learn more about how we collect, use, and protect data, please visit our Privacy Policy page.

Your personal data is not sold to third parties. However, limited information may be shared with trusted partners for legal compliance, fraud prevention, or payment processing purposes, all of which is governed by our privacy policy.

Responsible Gaming

rvaji is committed to responsible gaming. We encourage our users to play with an entertainment mindset and stay within their means. If you notice signs of gaming addiction, seek professional help immediately.

The rvaji platform offers the option to temporarily or permanently close your account. For more information and support on responsible gaming, please visit our Responsible Gaming page. This service is for users aged 21 and above only.

Account Closure & Termination

8.1 Closure at User's Request

You can request to close your account at any time by emailing [email protected]. Before closing the account, we recommend settling any outstanding bets and withdrawing any withdrawable balance.

8.2 Closure by rvaji

rvaji may temporarily or permanently close your account for any of the following reasons:

• Violation of these terms and conditions.
• Evidence of false identity or fraud.
• Suspicion of money laundering or other illegal activities.
• Operating multiple accounts.
• Attempting to exploit technical vulnerabilities.

In the event of account closure, every effort will be made to return any fair balance in accordance with legal requirements, unless fraudulent activity has been proven.

Limitation of Liability

rvaji provides its services as a safe and reliable platform. However, rvaji will not be held responsible for the following:

• Losses caused by internet disconnection or device issues.
• Losses resulting from the user's own negligence or sharing account credentials with others.
• Unexpected technical outages or third-party service failures.
• Force majeure events such as natural disasters or cyberattacks.

In the event of any dispute, rvaji's decision will be considered final, though all complaints will be reviewed through a fair and transparent process.

Intellectual Property & Content

All content on the rvaji platform — logos, designs, text, game software, and other elements — is protected under the intellectual property of rvaji or its licensors. Copying, distributing, modifying, or commercially using this content without rvaji's written permission is strictly prohibited.

Contact & Dispute Resolution

If you have any questions or complaints regarding these terms and conditions, please contact us. rvaji's support team provides service in Bengali and English 24 hours a day, 7 days a week via live chat and email.

Support email: [email protected]

All complaints will be properly investigated and reviewed upon receipt, and a fair resolution will be sought. The complaints resolution process is conducted in a fully impartial and transparent manner.